Shipping policy

Please choose your flat rate at checkout, based on your location.
If you need more clarification, message kevin@ekkooutdoor.com.au.  

All orders will be processed and shipped within 2 business days.

FLAT SHIPPING RATES

  • QLD: Free
  • Metro Sydney: Free
  • Rest of NSW: $119 (Awning) | $299 (RTT)
  • VIC & ACT: $119 (Awning) | $299 (RTT)
  • SA, TAS, NT: $199 (Awning) | $489 (RTT)
  • WA: $199 (Awning) | $799 (RTT)

EKKO recommends having orders delivered to an address where you or someone you designate will be available to accept delivery. 

If you elect to give Authority to Leave to any of our couriers (sender permits courier to leave the delivery if no one is at the address and there is somewhere safe to leave it) for your product, EKKO accepts no responsibility for the product thereafter, as it has been deemed as delivered.

We're unable to deliver to a PO Box, Private Mail Bag or Parcel Locker.

Please see below a list of approximate transit times. 

Brisbane: 2 to 3 Business Days
Sydney: 3 to 5 Business Days
Melbourne: 5 to 7 Business Days
South Australia: 5 to 7 Business Days
Western Australia: 7 to 10 Business Days
Tasmania: 7 to 10 Business Days
Northern Territory: 7 to 10 Business Days
*All delivery time frames are approximate and are subject to variables outside of our control. During Black Friday and over Christmas, you may find transit times can be from 10-15 days.

Please input your correct address at check out. If you choose the wrong shipping rate we will reach out to rectify before shipping.

Please email kevin@ekkooutdoor.com.au with any queries.